The Best Phone Solutions for Small Business

Business phone systems have discovered significant changes over the years. Instead of working on a traditional landline, a large number of business phone systems now operate on Voice over Internet Protocol (VoIP) networks. Since there are various VoIP systems present in the market, it can be hard to decide which one is right for your business.

Regardless of the size of your business, choosing a phone system is an important decision. Innovation has brought about major changes in recent years, resulting in a myriad of options that can seem confusing.

Now let us discuss the most popular alternatives, along with some feedback that could be the best phone solution for small businesses.

Firstly we need to understand which type of phone solutions you should choose.

The right PBX for your business depends on your needs, budget, location, and more. There are several things to consider when choosing a phone system for small businesses.

How many users do you have? If there are more than 40 users, a local system may be the best solution; if there are fewer users, a hosted VoIP system is usually more suitable. VoIP stands for Voice over Internet Protocol, which makes calls over the Internet instead of a traditional landline network. If some or all of your teams are working remotely, you’d better choose a hosted VoIP system that allows you to receive and make calls from any place with internet access.

Benefits of VoIP

One of the most famous misconceptions about Voice over Internet Protocol (VoIP) is that many small business owners assume that this phone system is only ideal for large businesses enterprises. VoIP has many characteristics that small business owners can get the advantages of.

Voice over Internet Protocol (VoIP) is a technology that allows users to make calls over the broadband Internet rather than through a traditional or analogue telephone system. VoIP converts audio to digital voice and then transmits it over your business broadband. Therefore, when you use a VoIP phone system, you mainly use the Internet for phone calls. There are several advantages to using a VoIP system for many businesses.

With a VoIP phone system, you won’t notice much change compared to setting up your landline phone; you will continue to dial and call as usual. However, VoIP offers much more adaptability than other types of business phone systems. Because you use the Internet to handle calls, you can use a wide variety of Internet-connected devices, for example, computers, tablets, cell phones, and desk phones with Internet access.

The cost of using a VoIP phone is much lower than that of a traditional phone. Long-distance and international calls are also cheaper with a VoIP provider. The basic plan has all aspects of call handling and other features, including group messaging, voicemail, and voicemail transcripts, as well as integration with Microsoft 365 and Google Workspace. It has a comprehensive range of features that is perfect when you need something economical but also packed full of features.

PBX Business Phones

Private branch exchanges or PBX systems have been used for many years as reliable networks for internal and external calls.

A cost effective and feature rich PBX phone system is ideal for a growing small business that needs a telecommunication system to scale and increase its company. A PBX has all the features a company needs to manage calls and time. They can also make the business communication more prominent than really it is and help callers by creating different departments and extensions.

PBX phone systems have been part of the business for decades. Initially, these systems were used for both incoming and internal phone calls. Typically these communication systems consisted of a console along with installed technology. Today, thanks to improved technology and programming, these systems support many more features to improve your business.

Cloud PBX systems can offer many business functions suitable for your business, from basic telephony to fully unified communications and collaboration. The biggest advantage of a PBX is that it can handle very complex call requirements.

The PBX system is a configurable and affordable option for small businesses that enables you to manage and control all the incoming calls from a single system. Modern PBX phone systems require no hardware installation and use software to route phone calls to the right department and people in your team.

Business mobiles

Businesses are no longer limited to 9-5 business hours, which is why most of us rely on cell phones to stay connected. Empower your employees how, when, and where they want with business mobile phone deals.

There are numerous benefits to using mobile phones as a business communication solution for small business purposes. Using a business mobile phone, all the employees of the company can always stay in touch with each other, whether in the office or on the road. Business mobile phones connect different business players at all levels so that they are always focused, accessible, organized, and up to date with business operations. The benefits of using mobile phones in business can be summed up in the ability to be available at all times, a convenient and portable Internet connection, and your organizational skills.

One of the main advantages of using mobile phones in business is affordability. Important calls do not go unanswered just because the owner or employee of the company is absent for lunch. Business owners and executives can use messages to reach employees whether they are in the office or not.


Whichever solution you choose according to your business needs, a good quality phone system can help you increase your productivity. Get the feature loaded business phone system according to your business requirements and build a flexible workplace with a new communication system.

AGS Telecommunications provides the best business communication solution in UK and customizes the solutions according to your requirements. Confused? Need help? You can book an appointment with us and our telecommunication experts will assist you in every possible way.

Make your communication problem ancient history.

We offer custom business telecommunication solutions with reliable, next-generation technology that offers real opportunities to reduce costs and expand your business. In addition, we are in constant touch, always at the end of the phone or by email when you need us.